We collect nothing behind your back. Writing to us leaves us your name, contact details and whatever you chose to tell us — that's the entire dataset. It stays between us: no advertising networks, no analytics profiles, no third-party marketing. We look back at old messages only to remember what was agreed with you. Once an inquiry has been dormant for about a year we clear it out. You can request a copy of your data, a correction, or full deletion whenever you like; a short email is enough and we act on it within a month. You always retain the right to raise the matter with a supervisory authority.